How Introverts Can Be Exceptional Entrepreneurial Leaders

Budding entrepreneurI had the honor and pleasure of sitting down with Josh Zywien of Open View Labs to talk about how introverts can be exceptional in entrepreneurial leadership roles, an area of importance to Open View as they aim to help entrepreneurs build great companies. This interview originally ran in the Open View Labs blog, and I wanted to share it here with all of you. Enjoy!

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When it comes to introverts, there’s a common misconception that they lack the necessary qualities to be effective leaders. It’s a perception that leadership strategist and entrepreneur Lisa Petrilli disagrees with and, as a self-described introvert and a highly successful entrepreneur, it’s one she can legitimately disprove.

But being introverted isn’t about being shy or team averse, says Petrilli, who founded executive consulting firm C-Level Strategies in 2010 and authored The Introvert’s Guide to Success in Business and Leadership last year. Instead, it’s simply about drawing energy and creative juices from a different place.

While extroverts are at their best in more populated, bustling surroundings, introverts thrive in smaller group — and, yes, sometimes singular — settings and draw their energy from their inner world. Neither preference is wrong or better than the other, Petrilli explains, and both types of personalities can produce excellent leaders.

Petrilli recently sat down for a brief conversation with OpenView to discuss her experience as a successful introverted CEO, the roadblocks she faced along the way, and why she thinks possessing and communicating vision is the true foundation of great leaders.

As an introvert, did you find the leadership component of being an entrepreneur difficult early in your career?

Absolutely. In a business environment, you can’t escape the outer world that extroverts prefer. You have to exist and interact there if you want to be successful. For an extrovert, it’s an energizing experience to participate in larger groups and lead large teams. An introvert can be very successful in that world, but we don’t like to spend the preponderance of our time there.

Ultimately, leaders at companies of all sizes need to spend time every day getting out of their comfort zone if they want to be successful. I’m not suggesting that introverts have to become extroverts, but it’s important to get out of your office, motivate your team, and talk to the world about your company. If you’re the CEO of a growing company, those situations are unavoidable, and if you don’t embrace them at some point you’ll hit a career ceiling.

The good news, though, is that once you’ve done that, I absolutely think it’s important for introverts to return to their sanctums and explore their inner world of ideas. It’s really about striking a balance between your introverted preferences and the extroverted demands of corporate leadership.

What makes introverts particularly strong leaders in the startup and expansion stage phases?

I think introverts excel at creating and setting a vision for their company or product. Many people assume that the majority of CEOs — because they’re the figureheads of their companies — are extroverts. In my experience, that has not been the case.

Introverts — like a lot of entrepreneurs — tend to be creatively minded people who work well in innovative environments that allow them to dream up fantastic products and features. Early on, those people are great leaders because they’re comfortable communicating that vision to their small teams.

You talk a lot about the concept of “visionary leadership.” How exactly do you define it and how does it differ from other leadership styles?

I’m not sure that visionary leadership is a “style” as much as it is a foundation for great leadership. Ultimately, CEOs at the startup and enterprise levels need to know where they want to take their organizations. Executives may have a tendency to brush aside the idea of vision and turn it into a stock exercise that they execute with their team once a year.

That’s a big mistake. Your vision should be the framework of your business. It gets to the core of what you do, where you want the company to go, and what your market’s going to look like when you get there. Ultimately, a company’s leader needs to illuminate that path. If you look at Steve Jobs, he certainly did that with Apple. Steve Jobs was well known as a visionary and he created, communicated, and stuck with a very specific vision.

In the end, vision is about asking yourself how your business is going to make its customers more successful. When you think about your company as a medium for improving its customers’ lives, it can be hugely inspirational for you and your employees. Without that vision, your business will likely lack the internal fire that truly fuels long-term success.

What one piece of advice would you give early-stage CEOs — particularly introverted ones — about creating and communicating that vision to their teams?

I think the easiest way to summarize everything we’ve discussed is to say that what you bring to the table needs to be uniquely you. Whether we’re talking about leadership styles, personalities, or products, it’s critical to understand your strengths, embrace them, and deliver them in a way that is genuine and impactful.

Everyone assumes that innovation is about creating groundbreaking technology or that leadership is about being this boisterous personality, and neither is necessarily true. Ultimately, innovation and leadership are about being more of who you’re meant to be and less of who you’re not. If you can figure that out and clearly convey your passion, then you’ll empower your employees, investors, and customers to follow you.

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The Introvert's Guide to Success in Business and Leadership

The Introvert’s Guide to Success in Business and Leadership

Are you an introvert looking to use your introversion to your advantage in business & leadership or an extrovert interested in leading introverts more effectively? I wrote this eBook for you…

The Introvert’s Guide to Success in Business and Leadership” eBook is NOW Available! Now an Amazon Best Seller, Hot New Release, and Kindle promotion in July 2012. Featured on Huffington Post, and the inspiration behind my Harvard Business Review article!

BUY Now on Amazon for Kindle or Buy it at B&N for Nook! Also available on iBooks!

Click here to DOWNLOAD in PDF format. Thank you!

Being an introvert is truly an advantage in business and leadership if you know how to leverage it, and if you remain true to yourself.

Photo of Oblong geranium bud by Horia Varlan.

5 Myths about Introversion from Harvard Business Review

Harvard Business Review

Harvard Business Review

I was exceptionally honored when the Senior Editor of the Harvard Business Review Blog Network asked me to write a post about introverts, which led to them publishing, “An Introvert’s Guide to Networking.” I have been amazed by the response it’s garnered and the number of emails I have received from introverted executives literally “pouring their hearts out” to me.

As I read through the hundreds of comments on the post and the emails, I realized there are clear myths about introversion that are relatively pervasive. I aim to dispel them here.

1. Introversion Myth #1: Being Introverted is the same as Being Shy

While there may be a number of introverts who are shy, there are also a number of extroverts who are shy. There is no direct correlation.

2. Introversion Myth #2: Introverts are Socially Inept or Anxious in Social Situations

Again, while this may be true for some introverts, this can also be true for extroverts and is not directly related to one’s introversion.

3. Introversion Myth #3: If I am Fearful of Public Speaking I Must be an Introvert

Studies show the fear of public speaking is the top fear people face, and that 75% of individuals experience speaking anxiety. Yet less than half of all people are introverts. Again, there is no direct correlation and this affects extroverts in the same way it affects introverts.

4. Introversion Myth #4: Introverts Have Communication Challenges and Difficulty Knowing What to Say

This is social anxiety, not introversion. If you research social anxiety you do not find references to introversion as a cause.

5. Introversion Myth #5: If You Act Like an Extrovert You Can “Overcome” Introversion

The truth is best summed up by an email I received from a fellow executive: “I have spent the better part of a 10-year career turning introversion into extroversion via the same technique used by people to cure bad posture – over correct it long enough and the correct posture becomes natural. This approach was certainly memorable but I made a fool of myself more times than I can remember, which is not conducive to long-term connections.”

The bottom line: there is no need to “overcome” introversion or try to be someone you’re not. Introversion is simply a natural preference, and introverts have many laudable strengths because of it.

Then, what is Introversion?

Introversion is a general preference for being alone or in small groups with others that stems solely from the fact that introverts get their energy from their “inner world” of thoughts, ideas, reflections and even memories. We get excited when we come up with new ideas, and as we begin to mull over how we’ll bring them to life we become naturally energized. We love brainstorming and talking about our ideas with just one or two other people so that we can thoughtfully reflect as we think. Generally speaking, we think in our heads rather than out loud.

Our extroverted colleagues, on the other hand, get their energy from being in the “outer world” of people and places and things. They think out loud, and they actually gain energy from being around large groups of people.  For introverts, being in a large group is draining, which is why we have to take time to recharge after being at social events or in large work groups.

A Business Example

Think about a team strategy session being held by a department of a major corporation. The introverts in the department will prefer to think through the strategies they’d like to propose, and to reflect on the pros and cons of these strategies, prior to being in a large-group environment. They will do best when they have time to develop ideas of their own, perhaps run them by a few others in small group meetings, reflect on everything, and then take their strategies and opinions to the larger group.

Extroverts would prefer to skip all of this and simply meet in a large group for the strategy session. They get energized by the ideas that everyone shares and are likely to exuberantly think out-loud.

Note importantly, none of this has anything to do with any of the individuals in this department being shy, socially anxious, not knowing what to say, being afraid to speak in public or being inhibited around others.

The Truth about Introverts

Many introverts, including many of my friends and colleagues, are socially adept, confident, adroit at networking, outgoing around others, enjoy public speaking, and never spend a moment worrying about what they’ll say next. But at the end of the day, they’ll recharge by being alone with their thoughts, and they look forward to time spent reflecting.

Introversion is a gift. If you’ve received it, honor it.

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The Introvert's Guide to Success in Business and Leadership

The Introvert's Guide to Success in Business and Leadership

Are you an introvert looking to use your introversion to your advantage in business & leadership or an extrovert interested in leading introverts more effectively? I wrote this eBook for you…

The Introvert’s Guide to Success in Business and Leadership” eBook is NOW Available! Now an Amazon Best Seller & Hot New Release and Featured on Huffington Post!

BUY Now on Amazon for Kindle or Buy it at B&N for Nook! 

Click here to DOWNLOAD in PDF format. Thank you!

Being an introvert is truly an advantage in business and leadership if you know how to leverage it, and if you remain true to yourself.

RELATED POSTS:

The Extravert’s Guide to Leading Introverts

The Introvert’s Guide to Leadership

How to Design a Conference Introverts Will Love

Photo is from @HarvardBiz Twitter Page.

Do Extroverts Have an Advantage in Political Campaigns?

Do Extroverts Have an Advantage in Political Campaigns?I had a private exchange on Twitter a few days ago with Carol Roth in which I mentioned to her that I’m a “political junkie.” I minored in poli sci during my undergrad years, absolutely love political conversation, and the few moments each day I spend watching TV are generally spent watching political news shows.

As I shared this with Carol I remembered a dream I had many years ago – to “grow up” to be a Senator. But as much as it was a dream, I knew I would never pursue it.

Why? I’m an introvert, and the thought of campaigning – which is essentially intense networking – for days on end and months on end was simply overwhelming. So, I put that dream aside without much thought and went into the business world instead.

Which led me to ponder, “Did I subconsciously let my introversion disempower my dream? And do extroverts have an advantage in politics because of the campaign system?”

The work of politics vs. the campaign to get there

The truth is, the idea of being a Senator was incredibly appealing to me. In my admittedly romantic mind, politics is about dedication to a higher purpose, devoting your work to making the world a better place, and negotiating win-win agreements that move the country forward. It’s all about the ideas – developing them, creating coalitions around them, and then bringing them to life; idyllic work for an introvert!

I wanted to “grow up” to do this and I knew in my heart I could be brilliant at it. But I also knew that what it would take to get there – the campaigning – would take me completely out of my comfort zone as an introvert. Now, I mention in my eBook, “The Introvert’s Guide to Success in Business and Leadership,” that it’s important to get out of our comfort zone in order to advance in business. But in the business world, it’s possible to create a manageable flow of times you’re in your comfort zone and times you’re outside it.

A campaign for political office is different. You are out of your comfort zone and immersed in the “outer world” of people in a very intense way for a lengthy period. Introverts get their energy from the inner world of ideas, so spending such intense periods of time out of that energy zone is immensely draining.

And while the debates that complete the campaign cycle are ideal environments for introverts to share their passion for their ideas, I believe in today’s political campaign cycle extroverts have an advantage because they are energized by the ongoing process of meeting people and networking. This innately natural comfort zone of the “world of people” makes it easier for them to connect with others day in and day out. You’ll note, journalists and commentators are noticing this and reporting on it.

So what does this mean for their ability to be effective leaders?

Here’s the rub. Just because someone is an effective or brilliant campaigner, doesn’t mean they’ll be an excellent leader. These are two very different competencies. As mentioned above, the work of a politician is entirely within the comfort zone of an introvert, and many introverts – Abraham Lincoln most notably - are thoroughly successful politicians and leaders.

Introverted leaders are highly effective when they focus their energy on their ideas and then share these ideas in small groups or one-on-one with others. Lincoln was famous for the line of people that would gather outside his office and meet with him one-on-one, in a way that was most comfortable for him. And the fact that he was energized by his ideas and his vision cannot be debated.

Which leads me to the most important question of this post: How can we create an election process that empowers us to evaluate a candidate’s leadership ability, their capacity to stand behind their ideas with conviction, and to determine their true philosophical mindset about the role of government in a way that levels the playing field between introverts and extroverts?

I cannot wait to hear your thoughts and ideas!

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The Introvert's Guide to Success in Business and Leadership

The Introvert's Guide to Success in Business and Leadership

Are you an introvert looking to use your introversion to your advantage in business & leadership or an extrovert interested in leading introverts more effectively? I wrote this eBook for you…

The Introvert’s Guide to Success in Business and Leadership” eBook is NOW Available! Now an Amazon Best Seller & Hot New Release and Featured on Huffington Post!

BUY Now on Amazon for Kindle or Buy it at B&N for Nook! 

Click here to DOWNLOAD in PDF format. Thank you!

Being an introvert is truly an advantage in business and leadership if you know how to leverage it, and if you remain true to yourself.

RELATED POSTS:

The Extravert’s Guide to Leading Introverts

The Introvert’s Guide to Leadership

Photo is Washington DC, 1987 by PhillipC.